Three parts
- Pin your shop
Your door, the station exit, the market square. Each card can carry several pins.
- Write the line
What they see when they are close: an offer, a reminder, a hello. Change it from your phone whenever you like and it reaches every card within minutes.
- The phone does the rest
When it decides the member is nearby it puts your card on the lock screen. The distance and the moment are the phone's call, silently, without an app and without you sending anything.
iPhone and Android
On iPhone the card appears with your text line. On Android, Google Wallet shows the card as a notification without the line. We say this on the page because owners deserve to know what each customer will see.
What the dashboard shows instead
- Nearby reach by pin: how many live cards carry each pin, how many of those members visited in the last 30 days, and how many have gone quiet.
- Nudges that worked: every line change and every push with how many came back to the till within 48 hours, against your baseline return rate, so the lift is visible.
- Who to nudge next: members overdue against their own visiting rhythm, one tap away.
Put your shop on the map
Nearby is part of the Loyalty + Nearby plan, £89 a month for one shop.
Questions
How far is "nearby"?+
Apple's relevance is roughly 100 metres; Google's can be somewhat wider. Both are the phone's decision, not a setting we control.
Does the customer get a notification sound?+
No. The card appears on the lock screen quietly, the way a boarding pass appears at the airport.
Can I send a message too?+
Yes. A push updates the card and shows a notification, within the member's consent and your opening hours. That is separate from the nearby line, which needs no send at all.