Legal · for businesses

Acceptable use.

Short rules that protect your customers, other venues and the platform. Breaking them is grounds for suspension under the terms of service.

Por ahora, este documento solo está disponible en inglés. Se aplica la versión en inglés; la traducción al español llegará tras la revisión legal.

Version 0.9 · Last updated 2026-11-10 · Draft under solicitor review.

You must not:

  1. Mislead about rewards. Rewards and terms shown on the card must be accurate and honoured. Changes must be shown on the card with notice.
  2. Gate reviews or buy them. Every visitor must see the same options on the review page. No steering by rating, no incentives for positive reviews, no fake reviews. This follows Google's policies and the UK Digital Markets, Competition and Consumers Act 2024.
  3. Message without consent. Pushes go only to members who ticked the messages box, and only during your opening hours. No pushes unrelated to your venue.
  4. Attempt to track members. The Service does not report when a card was shown nearby, and you must not claim or attempt to infer members' movements beyond what the dashboard shows.
  5. Collect what you should not. No special category data, no data about children under 16, no fields the designer does not offer.
  6. Use content you have no rights to. Logos, images and text on cards and join pages must be yours or licensed to you. Apple and Google badge artwork must not be modified.
  7. Use the Service for anything other than your own venue's programme. No resale without a partner agreement, no use for unrelated marketing, no unlawful business.
  8. Interfere with the Service. No attempts to access other venues' data, probe security without permission, or overload the platform.

Report abuse to admin@storewallet.co.uk.

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